A blurred tram passing through a city

Public Transport

Understanding how passengers use public transport and its infrastructure is crucial when planning public transport networks. It's also vital when designing stations and interchanges.

Real-world applications

Our detailed public transport surveys provide unrivalled insights for transport consultants and train operating companies. They also assist Local Authorities with planning and modelling

What we provide

  • Public transport user surveys
  • Platform surveys
  • Station counts
  • Ticket audit surveys
  • Passenger interviews
  • Stated preference surveys

Passenger Counts Database Software:

Each step of the Passenger Counts Database Software (PDCS) process is managed by a dedicated team of system and data managers, rail consultants and software developers.

How it works

Data Collection:

  • Manual surveyor observation
  • Pen and paper data capture
  • Software-based data capture
  • Video camera

Processing & Matching Data:

This is carried out via the PCDS software which decrypts raw data files. It can then sort & match data against the current timetable - including the STP. We can also incorporate manual data into the software.

Data insights

  • Excel databases
  • Executive reports
  • Web/could-based interactive dashboards
  • Postal return surveys

Data is presented and accessible via an intuitive dashboard. This gives clients full control and the ability to interrogate the granular data at a push of a button.

  • Multi formatting capabilities
  • A cost-effective solution to processing APC data
  • Accurate GreenBook and Passenger Census reporting
  • Less time spent accessing and processing data files
  • Consolidation of APC and manual data in one place
  • A cloud-based solution for accessing data and reports
  • Advanced capabilities for matching data
  • High data confidence levels
  • The capability of hosting processed data on external databases
Decorative

Contact us to discuss your requirements

Get in touch with our team to talk through your project or for a demonstration of our capabilities

Technology in action

A train at a station.

Rail Ticketless Travel Surveys

Train operating companies (TOCs) are required to undertake surveys to check the types of tickets passengers are travelling with, in order to supplement the work Revenue Protection Officers carry out in enforcing tickets, and correct tickets.